Twice in the last couple months I have been out walking and in one case was not feeling well, and the other it was over 35 degrees out. I stopped at the GO station and asked to be taken to Bay & Bold Sts ...twice I was turned down, it was not far enough ..once the driver told me I could use the exercise!! Both times they have no idea anything about me!! Total ignorance and terrible customer service. Will not use again!!
We ordered a cab with a dog. They sent a driver highly allergic to dogs who refused to take us. He asked for another cab and they told him they couldn’t send another and that essentially we were SOL. We ended having to bribe the driver into taking us home for way more then the app quoted price. DO NOT TRUST THIS COMPANY!!!!!!!!!
Ordered the cab for the first time and it didn't show up for 1 hour and once it reached, the driver wanted a $20 tip and flat rate to the airport. I guess tip is never mandatory but optional , anyways would never ever order for taxi again from them.
always had good service from Hamilton Cab. Drivers are usually friendly and helpful. Recently I left a very expensive tripod in one of the cabs. Though the driver had picked us up from a public area, he came back and took the time to find someone who would be able to get it back to us. The staff and dispatchers were also very helpful to us when were realized what had happened and tried to locate the tripod.
many thanks:)
In contrast to the previous reviewer, I had a really enjoyable trip with Hamilton Cab. The driver picked me up from WalMart and arrived within ~10 min of calling so I didn't have to wait long. The driver loaded my groceries and stroller into the trunk, and unloaded it all without needing to be asked. Nice and friendly service!!
