Bloomex Inc

What I ordered was substituted with something completely different and 1/2 the size. Customer service sent a generic email stating ... “... we reserve the right to substitute with similar product of greater value. While we understand the importance of having the selected arrangement delivered as described, unfortunately, certain issues may occur in the event of stock fluctuation.” ... and offered me a $20 voucher on my next order. Not interested in correcting the actual problem order!

DISGUATING POS COMPANY!!! Ordered basket 2 days before delivery date. Paid 15 dollars for delivery. NEVER arrived!!! Went on live chat! BS not live at all. AUTOMATED!!! sent email... NO RESPONSE!!! called... was told managers dont work weekends and would receive an email on monday if its not too busy.... email came for a coupon of 20 dollars off. I DONT WANT 20 DOLLARS OFF, I WANT WHAT I PAID FOR!!! NEVER AGAIN!!!!

What a joke! My parents sent me flowers for my grandma passing away. They ordered them Feb 14 and I received them from purolator today in a beautiful bloomex box dead as could be!!! They smelt horrible and are dead. What company would actually use purolator to send fresh flowers and expect them to be alive 5 days later! This company is a special kind of stupid! Read the reviews before you buy from them. I’ve never seen such horrible reviews. Shame on you Bloomex.

Love the product and love to work here! Great product- fresh flowers. A lot of emotions and a lot of deliveries done everyday across Canada. A lot of smiles every day!

A wonderful surprise gone bad

One week ago, September 24, I received a beautiful Bloomex box. Inside was a bouquet of 15 multi-color roses. At first glance they looked beautiful but the orangy and pink ones were already tinged with brown. Yesterday I tried to choose a few roses but they were goners with some kind of black and powdery residue at the base of the flowers . My gifters would be mortified to know.