Great service, been using them for over 10 years. They're always reasonably fast, unless you're calling 30 minutes before the lcbo closes of course. Never waited over an hour for delivery.
I've been using this service for almost two years and there has been a great decline in quality. They claim to be "fast and efficient" however the last few times I have ordered with them it has taken between two and a half to well over three hours for my items to be delivered. Granted, the weather has not been great, but THREE HOURS? I've called in twice to inquire about an order the first time I was greeted by a young man who was not very well trained, and the second time a woman who clearly does not care if she keeps a customer. Both promised the order would arrive 15-20 minutes from when I called, and both times that was a wild miscalculation. I will not be using this service again and I will be discouraging others from using it as well.
Hello Hollister, I see that this review is quite old but I would like to address this now if you will allow me to? Please call or email anytime to discuss what has happened and I promise to correct whatever we did to lose such a longtime customer? David Corriveau
