Wow! This doc is so wonderful with kids. She examined my daughter who won't let our family doctor touch her! She is patient and talks to my child as well as me and my daughter keeps asking when we are going back. I'm surprised by some of the comments here that are negative. She is the only skin doctor for children in Hamilton, so she is busy. And sometimes the wait can be a bit long but i think its because she's taking off bad moles or something. Secretary is GREAT!