Once Upon A Child
2.6/5
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Products and Services

  • Children's Clothing Store,
  • Consignment Shop,

Languages Spoken

  • English,
Location
162-8228 Macleod Trail Se, Calgary, AB T2H 2B8
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Ratings & Reviews - Once Upon A Child

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2.6/5
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    oksm5323
    By

    I’ve been to the store a few times, the staff are helpful and very nice, I’ve read the comments here and I am shocked by what some say, keep up the good work , thanks again, Karen

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    debb3785
    By

    Waste of time, Don't bother

    If you wanna sell your stuff here, don't bother. Brought in 3 giant bins filled with clothes, baby wearing gear etc. All in excellent condition with brands like Gap, Old Navy, H&M, Disney etc. They took 3 things. And here's the worst part, I brought in a Bright Starts Bounce & Spring Deluxe, STILL IN IT'S BOX. These fools ripped the box to see if everything was there, I'm talking tore it horribly. then didn't take it! it was never out of its box & now it looks like it's been through a war!

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    Business Reply September 13, 2017

    . I appreciate you taking my call the other night to be able to talk to you about your experience. As I explained on the phone, I think what happened is the 2 larger bins that you brought in were missed and I sorry you thought that we only bought a couple of items when we actually purchased 12 items. I appreciate that you were happy I reached out to you and I really hope when you are ready to bring in the 2 bins you contact me in adviced as suggested so that I can personal deal with you.

    01043960
    By

    Customer service and stuff are awful.

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    Business Reply September 13, 2017

    Thank you for your review. I'm very sorry that you have such an awful experience. We have actually let a couple of people go over the last couple of weeks and hope we can get back on track. It would be great if you could contact me at the store so that I can get further details. Thank you 403 543 1066.

    alex0382
    By

    worst place ever. worst customer service.

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    Business Reply September 13, 2017

    Thank you for your response. I'm so sorry you had such a terrible experience. In the past couple of weeks we have let a couple of people go and really hope that we are able to get back on track. It would be most helpful if you could contact the store so that I can have a better understanding of the situation so that I can address this with my staff. Please contact the store at 403 543 1066. Thank you

    MarieG362012
    By

    They gave away our stuff after 3 days!!!! I m so angry. I can't imagine how this place is in business

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    Appears in 2 Smart Lists

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    For the earth-conscious mommy-to-be, Once Upon a Child is a must-visit shop that carries gently used baby and toddler gear. For the green-conscious mother as well as the budget-conscious gift giver, the shop’s high chairs, baby bags and other gear is in good-as-new condition. The shop is located in Macleod Plaza in Acadia.

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    One of two Calgary locations, Once Upon a Child in Acadia buys and sells gently used kids’ clothes, shoes and toys. Take in your child’s outgrown clothing and put your payout towards new-to-you items that are already priced to move.

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