Sunwing Airlines Inc

Wheelchair assistance was excellent. Airline stewardess very attentive. Extremely satisfied with service. Thank you Sunwing ?

Elite package! Yeah Right!

We purchased our dream vacation for our 16th anniversary 3 months in advance and paid an extra 220$ for the elite package for WIDER SEATS, AND MORE LEG ROOM! Our seats were originally for row 1 D and E. I week prior to leaving we were moved to row 3 d/e. needless to say the seats we were moved too were narrow, and little leg room. We were not given a reason or given a seat comparable to the ones we were moved from. I am launching a complaint about this considering the hefty extra cost we paid to be more comfortable. We were not. This doesn't even include a meal or drinks in this cost. We r looking for compensation for expecting one thing and get blind sided by a seating area we would not had have paid 120$ more to be just as uncomfortable for a seat included in a regular cost. A refund for our trouble and disappointment for this extra charge for getting on the plane early is so not what we expected. ! Flight wg 760 may 24th 0615 under the name SOUCY !