City Smiles Dentistry
3.7/5
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  • dentist,
Location
655 King St W, Kitchener, ON N2G 1C9
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Ratings & Reviews - City Smiles Dentistry

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3.7/5
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yzgh0191
By

They want to take as much money as they can and they don’t respect your time. I went for cleaning and at the end she told me that she didn’t finish my cleaning because she wants me to come back for new patient exam which I told them that I don’t want to do on the phone and they agreed on that. So she didn’t finish cleaning to force me to come for a second appointment when she will do the exam. They told me on the phone that the change is 210$ And in the office they wanted to charge 455$. CAREFUL

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blum5732
By

My children and I love this amazing team!

Having many experiences with dentists that were not very positive, I was hesitant to look for another new dentist. My coworkers that had similar difficulties suggested Dr. Rajdeep Gill and his team. They are so wonderful when welcoming my family and taking such amazing care me! They call and check in when any kind of procedure is done. Dr. Gill is so gentle and ensures that I am comfortable before he does anything and his team is very accommodating. I am very thankful! My children love them all!

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Suzie2014
By

Best dentist I have ever been to. Great staff that go out of their way to accommodate you.

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kjterry
By

Great visit

Dr Maini was referred to me. I went to visit him (1 hours drive) for an appointment which was long over due. Upon arrival I was greeted by two friendly women at the desk. My wait time was 5 minutes. I met with the doctor, I was given a complete exam and then he came right back and sat down to review the results with me. I have some extensive work that needs to be done. He explained the work that was required and suggested the order which he thought I should have done first. Prior to leaving the office the girls at the front desk made sure I was OK & asked if I wanted to book the appointment then or if I would prefer them to call me the next day. I chose the latter and the following day I was called, asked how I was doing and we arranged my next appointment. I have had the 1st of 3 appointments required and can only say that the doctor & his staff are professional, concerned, caring and I am treated with the utmost respect. I will return to his office and would recommend him to anyone who is in need of a dentist.

Service: 5/5
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yellowpages3
By

Wow, what a great dental office

It is so nice to go to a dental office where the staff really seem to care about me. They phoned me to let me know they were running a bit behind so I could come a bit later. When I arrived I didn't have to wait long at all. The dentist was so gentle he had given me 2 needles and I didn't even feel them. He explained everything very thoroughly and I look forward to having the rest of my dental work completed. All in all it was a wonderful experience. I would recommend this office to anyone who is the least bit nervous.

Service: 5/5
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ber87
By

Worst experience EVER!!!!!

first of all the staff is horrible, I heard them having a very heated discussion with one of the staff members while I was in the waiting room which I thought was completely inappropriate seeing the poor girl was apologizing for her mistake. After checking in with the extremely rude front desk I honestly wanted to cancel my appointment but thought to myself that I had taken time off of work to be there. Then I waited 40 minutes past my appointment time... I only had a certain amount of time before I had to get back to the office and it wasn't enough time for me to get my work done at the dental office and make it back on time. The Dentist came in was surprisingly rude I thought because he had made me wait for over 40 mins that he would at least say sorry BUT HE DIDN'T!!!!! then he tried to tell me that there was nothing wrong with this tooth but the appointment before he told me that there was probably an infection but i'm guessing because he didnt have enough time to deal with my issue he referred me out to a specialist when he could have done that during the first visit. The manager i'm assuming then came in to explain things to me but kept speaking to me like I was a child and that type of behavior I cannot handle. I proceeded to go out to the front and wait for my referral sheet seeing I was basically pushed out of the room (probably because they were late for the next customer) but the front desk had me standing up waiting while they discussed their facebook problems. THIS WAS HONESTLY THE WORST EXPERIENCE I HAVE EVER HAD AT A DENTAL OFFICE AND NOTHING WAS RESOLVED BUT THEY GOT MY MONEY AND IN THE END THATS ALL THEY WANTED!!!!! I WOULDN'T RECOMMEND ANYONE GO HERE WHEN THERE ARE SO MANY OTHER OFFICES AROUND!!!!

Service: 1/5
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